Our Terms & Conditions
Last updated: 13.10.2025
Terms & Conditions — Bilatiis Pilates Studio
By booking a class or service with Bilatiis Pilates Studio (“Bilatiis”), you confirm that you have read, understood, and agree to the following Terms and Conditions:
Booking Policy
All bookings must be made in advance via our website or booking platform.
Full payment is required at the time of booking to secure your spot.
Spaces are allocated on a first-come, first-served basis.
Cancellation Policy
Cancellations made more than 24 hours before the class time are eligible for a credit note only.
Cancellations made less than 24 hours before the class are non-refundable.
This policy applies to all classes and appointments, regardless of the reason for cancellation.
By booking, you acknowledge and accept this cancellation policy.
Health & Safety
By attending a class, you confirm that you are in good physical condition and capable of participating in Pilates.
It is your responsibility to inform the instructor of any injuries, illnesses, or medical conditions prior to class.
Bilatiis accepts no liability for injuries sustained due to pre-existing conditions or lack of disclosure.
Health & Safety
By attending a class, you confirm that you are in good physical condition and capable of participating in Pilates.
It is your responsibility to inform the instructor of any injuries, illnesses, or medical conditions prior to class.
Bilatiis accepts no liability for injuries sustained due to pre-existing conditions or lack of disclosure.
Liability
Bilatiis is not liable for any personal injury, loss, or damage sustained during or after classes, except where required by law.
Clients participate at their own risk and are encouraged to seek medical advice before beginning any new exercise regime.
Changes & Cancellations by Us
We reserve the right to cancel, reschedule, or amend classes or services if necessary (e.g., due to instructor illness, low attendance, or emergencies).
In such cases, clients will be offered an alternative session, credit, or full refund.
Acceptance of Terms
By booking a class or service with Bilatiis, you:
Agree to abide by these Terms & Conditions
Understand and accept our Cancellation Policy
Confirm that you are physically able to participate in Pilates sessions
Acknowledge that Bilatiis is not liable for injuries, loss, or damage arising from your participation
Agree to follow all studio rules, etiquette, and safety protocols
If you have any questions about these Terms & Conditions, please contact us before booking.