Our Privacy Policy
Bilatiis is a boutique where your privacy matters.
Privacy Policy
Bilatiis (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy outlines how we collect, use, store, and protect your personal information when you use our website, book classes, or engage with us in any way.
In addition to Pilates, we offer private room hire, soothing massages, and sunbeds, giving you a complete wellness experience under one roof. Whether you come to move, restore, or relax, Bilatiis is here to support your journey.
Who We Are
Bilatiis is a Pilates studio based in the UK.
Our Information Commissioner’s Office (ICO) registration number is ZC009515.
You can contact us at: admin@bilatiis.com
What Information We Collect
We may collect and process the following types of personal data:
Your name
Contact details (email address, phone number)
Payment details (processed securely through third-party providers)
Booking history
Health-related information (if voluntarily provided for class suitability)
Communications or feedback you provide to us
How We Use Your Information
We use your information to:
Manage bookings and appointments
Communicate with you about your classes or account
Improve our services
Comply with legal obligations
Send occasional updates or promotional materials (only if you opt in)
How We Store and Protect Your Data
All personal data is stored securely. We take appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure or destruction.
Sharing Your Data
We do not sell or rent your data. We may share your data only with trusted third-party service providers where necessary (e.g., booking software, payment processors), all of whom are GDPR compliant.
Your Rights
Under UK GDPR, you have the right to:
Access the data we hold about you
Correct inaccurate or outdated data
Request deletion of your data
Withdraw consent (where applicable)
Complain to the ICO if you believe your data is being misused
Cookies
Our website may use cookies to enhance user experience. You can manage or disable cookies through your browser settings.
Contact Us
If you have any questions about this privacy policy or how your data is handled, please contact us at:
Email: admin@bilatiis.com